Pets a Go Go® serves virtually all of Westchester County in New York and Fairfield County in Connecticut. Pet Taxi services are available outside of Westchester and Fairfield including transportation to/from the five boroughs, Long Island and New Jersey for a flat fee including tolls on a mutually agreed upon two hour window. If you wish to learn more, please contact us at thepawsquad@petsagogo.com or call +1 (203) 548-7978 or +1 (914) 458-4181
Doggie Daycare is reservation-free, 365 days a year in our Briarcliff Manor and Stamford locations. Overnight services are also offered 365 days a year on a space available basis. Pets a Go Go® reserves the right to transfer clients between our facilities based on staffing, surface preferences and pet behaviors. Pet Taxis will be provided gratis in this situation. Pets a Go Go® opens at 7am and closes at 10pm every day in both locations, 365 days a year. You may arrive as late as 7pm but it is strongly suggested your pup arrive by 3-4pm to provide time to settle in, have some fun and eat dinner before things start quieting down for the night. We reserve the right to reject furbabies arriving after 7pm in the evening. Should we be able to accommodate your late arrival, furbabies arriving after 7 pm will be segregated until the morning when they may join the fully rested pack (no exceptions). Grooming is performed 365 days a year by appointment from 9 am until 5 pm (in Briarcliff) and training classes occur multiple times per week on a schedule or by appointment. A small ($10 per calendar day per pet) holiday surcharge applies on select days for daycare and overnight services regardless of duration in order to provide the supplemental staffing that is required on peak periods. These days are the same each year and include New Years Eve, New Year’s Day/Weekend (depending on how it falls), Martin Luther King Day, President’s Weekend, Good Friday/Easter Weekend, Memorial Day Weekend, July 4th/Weekend (depending on how it falls), Labor Day Weekend, Columbus Day, Veteran’s Day, Thanksgiving Weekend (Thursday to Sunday) and Christmas Eve and Christmas Day/Weekend (depending how it falls).
All new canine clients must be evaluated prior to starting attendance in order to determine suitability for requested services. Doggie Daycare candidates require a one hour COMPLIMENTARY temperament test (by appointment) to join group play. Overnight Guests must ALSO complete one half day (3-5 hours) of CHARGEABLE doggie daycare prior to confirmation of their overnight booking. This can be accomplished on the same or a different day depending on client needs. The facility requires proof of rabies (16 weeks and above), distemper/parvo and bordatella vaccinations (in the last 6 months) as well as a negative fecal RESULT SHEET (in the last 6 months) along with spay/neuter proof to be provided prior to your pup entering our building. Pets a Go Go® will refuse services to dogs that have tested positive for worms, parasites (including treated ELISA situations) until a negative fecal test RESULT SHEET is received. We also reserve the right to refuse service to furbabies (or their owners!) that have shown aggression towards other pets and/or staff.
Absolutely! Safety is our number one priority for our employees, our human clients and for our furry clients. We take pride in our service and do more than just allow your dog a place to safely exist while you are at work or away. At all times, the members of The Paw Squad® will be teaching and/or reinforcing your dog’s ‘manners’ to make them a better behaved and more enjoyable dog.
For more serious issues, we offer obedience, behavioral and potty training. Check out the Training section of this website for more details on how we can improve your pup’s ‘canine charisma’.
We’ve all heard doggie daycare and boarding horror stories; however, choosing us means never having to worry. We are staffed 24 hours a day, 365 days a year meaning if there is one pup in the building, there is a human there with them. We are constantly monitoring pups for evidence of heat exhaustion, dehydration, malnutrition, frostbite and overall heath. Over the years, we’ve recognized numerous issues with furry clients early and brought it to the human in their lives’ attention for veterinary review and treatment thereby avoiding disaster. Doggie daycare and cage-free boarding is not for everyone; but for most, it is a fun and enjoyable way to pass the day or week away from their pet parents. For those that are more selective in their canine companions, our Stamford location offers a variety of suites where we can customize a stay and plan plan especially for your furbaby. While, we always warn you that pups only have mouths (with teeth) and paws (with claws) with which to play and communicate, it is quite rare that our client’s sustain an injury. But please note it is almost inevitable that pups will come home with a bump, bruise, scratch or even minor cut occasionally. It’s a little like when you have ten, 12 year old boys playing on a jungle gym, eventually someone comes home with a sprained ankle, cut or broken arm. Our ratios are amongst the lowest in our industry and we aim to keep it that way every day while also offering the ultimate in flexibility with reservation-free doggie daycare. Also, while we do not ‘crate and rotate’ like other doggie daycares, we do utilize ‘time outs’ when two pups are either not getting along or someone seems over-tired or over-stimulated in order to keep everyone safe. Unlike dog parks, doggie daycare is a known universe of fully vaccinated personalities with trained doggie daycare attendants that monitor the action during the day and redirect as needed. We also actively monitor spay/neuter status as well as shot/fecal protocols and temperament test everyone who is allowed to attend.
Both of our facilities are fully air conditioned and heated and provide plenty of fresh water to avoid dehydration. The dogs are also always closely monitored for signs of heat exhaustion or frostbite. During the hot summer months and cold winter months (typically above 80 degrees and less than 50 degrees), we may ‘close up’ our facility and offer the outside play yards for relief purposes no less than every two hours. We also provide size-appropriate pools, sprinklers and shade structures to keep everyone comfortable.
It is the job of Pets a Go Go® to ensure the safety of the entire pack. We temperament test everyone entering play group, check their vaccines and fecal exam results, check for spay/neuter status and segregate dogs by age, size and play style. That being said, dogs will be dogs. They don’t have words, hands and fingers to communicate with, only mouths and feet; and as such, bumps and scratches can and do occur. While we provide a very low dog:human staffing ratio, we are also 100 percent cage free. We do not force crated ‘nap time’ on our clients; so the more play, the more likely someone will come home with a scuff. Should we notice your pup has any significant injury, we will alert you to the situation by phone and offer a veterinary check. If we notice (in our opinion) a minor bump, we will point it out at pick up. Please note that often pups that live in carpeting and on grass may get some paw irritation (commonly referred to in our industry as raw paw) between the toes due to the extreme amount fun they are having. This happens more during the height of the Summer months when our pools are open and during the depths of Winter months when snow is on the ground. Should we notice raw paw, we will take the necessary precautions to avoid wherever possible and offer guidance on home and in-facility care in the future.
Pets a Go Go® is liability insured as well as crime and fraud bonded. All of our vehicles are all wheel drive, are maintained to the highest standards including inclement weather tires and are GPS tracked. Our client paperwork will require you to sign off that we have your permission to utilize a house key, garage door opener or garage code as well as hidden keys to enter your home PRIOR TO the request. Without this sign off, we will not be able to enter your home at a later date in an emergency for any reason. Please understand when we encourage you to sign off on this section when you become a client just in case.
Pets a Go Go® accepts all major credit cards. Effective January 1, 2022, we moved to a cashless environment in both of our facilities. You will be asked to place a credit on file either when you register your pup through the portal or at first checkout through our card reader. Pets a Go Go® made this decision to require a valid credit card on file since clients often send alternate caregivers/friends/neighbors to pick up their furbabies.
Pets a Go Go® requires all reservations to be received via the Client Portal available 24/7/365 at petsagogo.com. You will receive an email confirming back your reservation dates with one of four statuses: Rejected, Wait List, Accepted but not Confirmed or Accepted and Confirmed. While the first and last are obvious answers, the middle two of our software are a little more vague and they indicated something is missing or will be lapsed by the time your reservation ends. Please check vaccine and fecal dates as well as your waivers and agreements. Should it still be unclear what is missing, please email through the portal or to thepawsquad@petsagogo.com and we can provide a clear explanation. Coming a day or more late or picking up a day or more early may result in you being responsible for additional charge(s). Please read the policies and procedures section of our website for a full outline of our current deposit and cancellation policies. Should you repetitively cancel at the last minute and/or for holiday periods, we reserve the right to reject future bookings.
A pet care professional takes your dog’s fun and safety very seriously. When hiring Pets a Go Go®, you can be assured of professional, courteous and dependable service. Pet care is our business; and as such, we have redundant employees for the inevitable illnesses or inclement weather. There are lots of private homes as well as one/two person dog walking and pet sitting services out there but virtually none of them go to the lengths we do to assure the safety and well being of our workers, our client’s homes, and their most prized possessions, their furry children. Regardless of the dedication of a hobby sitter, they will not be able to monitor and interact with your pup at the level we do with multiple employees onsite at all times. They also do not need to follow the Department of Health/Agriculture’s requirements and contribute to the economy by collecting and uploading taxes the way a professional organization does. Lastly, they will not have permits, inspections and multiple points of failure on their buildings and yards to avoid tragic circumstances around lost dogs.
That depends on your dog’s condition and activity needs. Your dog can come every day to Pets a Go Go® or you can come once every six months. No matter how frequently or infrequently, you will notice a difference in your pup’s behaviors. Please note that you will be required to repeat the one hour temperament test if it’s been six months or more since we’ve seen your pup or you will be required to repeat your requisite half day any time 12 months or more has passed since your pup last joined us.
If a doggie daycare is doing their job correctly, your dog will be exhausted at the end of a doggie daycare day. After sleeping over, it is not uncommon for pups to avoid any contact for 48 hours until they recuperate from all the fun. In comparison to even a busy household, there is a minimum of 15 hours of activity surrounding your pup every day they are on site. In an average home, they sleep 20+ hours a day. You’d be exhausted too! Should you wish to get up close and personal on all the adventures with Pets a Go Go®, please feel free to follow us at Instagram or Facebook.
You can e-mail Pets a Go Go® at thepawsquad@petsagogo.com or call 914-458-4181/203-548-7978.